> Most BH Gold orders do NOT ship the same day they are received.
> Many BH Gold items are NOT STOCKED, they are individually made for you.
> Especially Rings! It takes 1-2 weeks on average to make those items. Some items may take longer.
> We will contact you with all the current shipping information related to your order.
We ship all items ground through UPS, Adult Signature required. We do not ship outside of the US.
UPS Blue and RED label is available for an additional fee if you choose those services it will show up at the checkout, the price is reflected also on the price of the jewelry to help cover insurance fees. Please note that not all items are in stock at any one particular time.
We can guarantee delivery depending on the type of shipping and whether or not we have the item in stock. Currently, 70%+ of the items are in stock. Ladies standard ring sizes are 5-9 including ½ sizes. Gents are sizes 9-12 also including ½ sizes. There will be extra charges if going larger or smaller than the average stock size for your ring, also please allow an additional 2-3 weeks for delivery so we may cast it to your size.
Our manufacturers have agreed to extend every effort possible to supply any items we run out of, but they can also run out of certain items. They specially manufacture any needed item whenever possible in a timely manner as to allow you, to receive your order as soon as possible!
Specially made items normally take 2 weeks Extra, depending on the item you order, it will also be noted on the item in the website, if further time will be needed before your order is shipped.
We process orders every business day, you will be e-mailed with the estimated time your order will be ready for shipment.
There are exceptions. During the Holidays, it is wise to order 2-day delivery or sooner to assure speedy delivery in time for Christmas; our factory is closed December 24th – January 1st.
1. Orders received after UPS has come by (1:00 PM) and picked up the current orders.
2. Orders received over the weekends and on Holidays.
There are other exceptions that can happen, like severe weather, or UPS or FedEx Pilots going on strike. Then all bets are off! As an American company with American workers, we take the Holidays off to be with friends and family.
All shipping is sent "Pre-Paid" by us, so no COD's are issued.
Tracking your order: When your order ships, we will e-mail you the tracking information (from UPS) so that you may log onto the UPS website, www.ups.com, and trace the route and status of your order.